Location: Cleveland, OH & Jacksonville, FL

• Responsibilities:
  • Manage communications between client and Dragon Seats service, operations, sales, and finance teams to meet needs of Dragon Seats’ clients. 
  • Grow new and existing customer relationships that utilize Dragon Seats products and services. 
  • Communicate with Dragon Seats clients/partners to collect and communicate product and service feedback and identify new sales opportunities.
  • Responsible for overseeing all phases of the client management process from installation, in-season check ins, and off-season service.
  • Develop strong internal and external partnerships to foster client relationships.
  • Assist the sales team in developing strategies for individual accounts. 
• Qualifications:
  • Experience in a Customer Service, Sales, or Marketing related role is preferred
  • Highly self-motivated, coupled with the ability to work independently.
  • Strong written and verbal communication skills
  • Highly organized; able to prioritize and execute tasks.
  • Ability to work flexible weekend hours during peak seasons.